DialDesk, founded in 2008, is a specialized inbound call center and customer management platform, designed to support businesses of all sizes, especially SMEs and MSMEs. With its versatile approach, DialDesk offers Customizable CRM, Cloud Telephony, AI-Powered Technology, Omni-Channel Support, and 24/7 Human Assistance for comprehensive customer service solutions. https://dialdesk.in/inbound-call-center-solutions-what-it-is-benefits-challenges/